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Privacy Statement

InhabitIQ (”we,” “us,” “our,” “Company”) has adopted consistent, validated data protection and data security standards for processing the sensitive data of its clients, partners, prospects, and employees in line with globally accepted principles. Company holds responsibilities for protecting the privacy of sensitive data, including any personal information being maintained, against threats posed by unauthorized access or misuse. In addition, Company respects individual privacy and shall handle all sensitive information with care.

This statement supports Company’s ability to adapt to a changing marketplace and forms the basis for long-lasting relationships built on trust. This statement also sets important basic conditions for the exchange of data, as it guarantees a reasonable level of data protection for data flows.

This statement applies to Company as well as associated companies and their employees and covers the following: processing of sensitive data relating to clients, partners, Company employees, and prospects. This includes data relating to customers, prospects, suppliers, and shareholders.

Definitions

Sensitive Data – any information relating to a person who can be identified, directly or indirectly, by reference to an identifier such as: a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, or information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, or trade union membership, or that concerns an individual’s health. Additionally, this includes any information that is intellectual property or considered confidential to Company, its clients, or third parties.

Data Subject – a natural person whose personal data is processed by a controller or processor

Data Processor – a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller

Data Controller – a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data

Consent – any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her

Personal Information We Collect

The data we collect depends on the context of your interactions with Company, the choices you make, and the products and features you use. The data we collect may include the following:

User-Reported Information. Company collects personal information of its Clients, Prospects and Partners to facilitate customer support, sales, marketing and related operations essential to Company.  Company collects information you provide to us such as contact information including name, email address, phone number, and similar data, the content of messages you send to us, such as feedback and product reviews you write, or questions and information you provide for customer support. When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.

 

Applications: Using Company’s Applications, information can be processed on an organization’s own computers or on computers hosted by Company. In the latter case, Company is an Application Service Provider (ASP). The sign-up process for creating an account for certain applications requires you to provide us with personal contact information. We may also collect certain financial information to create and maintain your account (including without limitation, rent payment amounts and bank account and credit card information).

The types of User-Reported Information collected at these application pages may include:

-Name

-Address (e.g. for billing and shipping)

-Email address

-Phone number

-Payment card/account information

-Property address

-Other information which is required to complete your request or transaction using the Services or otherwise fulfill your request, which may include personal identification information such as social security number, driver’s license number and similar information.

 

System Information/Cookies:  Cookies are small bits of code, usually located on a user’s computer hard drive or device, which store information about your visit, your preferences and settings, enable sign-in, provide interest-based advertising, combat fraud and analyze how our websites and online services are performing. We may automatically collect and store:

  • information about devices you use to access the Services and how you use the Services, such as your Internet Protocol (“IP”) address and which websites you visited before accessing our Services.
  • certain information such as pages viewed, the date, time and length of time spent on the Site, computer and connection information such as browser type and version, operating system and platform, and other transactions performed on the Site.
  • If you access the Site through a mobile device, we may also be able to identify the device ID and location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

 

We use the foregoing information in the aggregate only to diagnose problems with our server, to improve and track the success of the Site and to provide content of interest to you. We may share the foregoing information with advertisers or other third parties, including our business partners, suppliers, and vendors, on an aggregated basis without revealing any personally identifiable information.

How We Use Personal Information

As a policy, Company uses sensitive information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Company takes reasonable steps to ensure that sensitive information is relevant to its intended use, accurate, complete, and current.

You agree that we can use your Personal Information as described in this privacy statement, to:

  • Enable, support and customize your use of the Site and/or our products, applications or services;
  • provide you with updates and information about our products and services;
  • conduct analysis for our business purposes; support development and marketing of our products and services; and
  • create de-identified information and then use and disclose this information in any way permitted by law, including to third parties in connection with their commercial and marketing efforts.

 

Google Analytics: The site uses Google Analytics to collect some of the data described above.  You may read how Google uses data when you use our site here: https://www.google.com/policies/privacy/partners/.

First Party Cookies. We use cookies to improve your web-browsing experience. For example, we may use a cookie to reduce the time it takes for you to submit requests by storing a registered user’s e-mail address so that the user does not need to enter their e-mail address each time that they log-in to the Site. We will also use a cookie to keep track of your search criteria while you are using the Services. Our cookies are associated with a user’s Personal Information. However, no third party may use the information we collect through our cookies for their own purposes.

Use by Children: Company, as a standard practice, does not knowingly or specifically collect, use, or require any information about minors under the age of 18. The website(s) run by Company are not intended for minors under the age of 18. If you believe that we have mistakenly or unintentionally collected such information, please notify us so that we may delete the information from our servers.

Transmission of Information

If it is necessary to pass on sensitive data relating to clients or partners to third parties, the recipient must be bound under contract only to use the data for the specified purpose.

Transfers to Agents/Affiliates: Company will obtain assurances from their agents that they will safeguard sensitive information consistently with this statement. Examples of appropriate assurances that may be provided by agents include but are not limited to: a contract obligating the agent to provide at least the same level of protection as is required by the relevant regulations, such as PCI DSS. Where Company becomes aware that an agent is using or disclosing sensitive information in a manner contrary to this statement, Company will take reasonable steps to prevent or stop the use or disclosure.

Law Enforcement / Legal Disclosure:  Additionally, notwithstanding any other provision contained herein, to the extent permitted or required by law, regulation or other legal requirement, we will disclose your information to government authorities or third parties if:

  1. required to do so by law, or in response to a subpoena or court order;
  2. we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or
  3. we believe that you have abused the Site by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws or in violation of our Site Terms of Use. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.

 

Non-U.S. Users:

The Site and the Services are directed to users located in the United States.  If you are located outside of the United States and you choose to use the Site or the Services or provide your Personal Information to us, your Personal Information may be transferred to, processed and maintained on servers or databases located in the United States.  Your use of the Site and/or the Services represents your consent and agreement to these practices.  If you do not want your Personal Information transferred to or processed or maintained in the United States, you should not use the Site or the Services. In the case that data is transmitted to Company by third parties, it must be ensured that the data have been collected lawfully in accordance with the relevant legal provisions, and that the use of such data for the intended data processing activities is permitted.

Notice and Consent

Company informs individuals about the type(s) of sensitive information it collects, the purposes for which it collects and uses sensitive information, and the types of non-agent third parties to which Company discloses or may disclose information, and the choices and means, if any, Company offers individuals for limiting the use and disclosure of their sensitive information. Notice will be provided in clear and conspicuous language before individuals are first asked to provide sensitive information to Company, or as soon as practicable thereafter, and in any event before Company uses or discloses the information for a purpose other than that for which it was originally collected.

Data Processing Limitations

Before any step is taken to process sensitive data, it must be verified whether and to what extent the processing of said data is necessary in order to achieve the purpose for which it is undertaken. Where the purpose allows and where the expense involved is in proportion with the goal being pursued, anonymized or statistical data must be used. This statement does not apply to statistical analysis or studies based on anonymized data.

Information that is no longer needed for its intended purpose will be deleted in compliance with Company’s existing data retention policy.

Information Security and Confidentiality

Company has implemented industry standard security methods, technologies, and processes to safeguard sensitive information from unauthorized access and unlawful processing or disclosure, as well as accidental loss, modification, or destruction. All sensitive information is treated confidential; any unauthorized collection, processing, or use of such data is prohibited. In the context of increasingly flexible company organization, it must be ensured that employees have access to sensitive data on a need-to-know basis only. The need-to-know principle means that employees may have access to sensitive information only as is appropriate for the type and scope of the task in question. This requires a careful breakdown and separation, as well as implementation, of roles and responsibilities.

Regulatory Information

This statement embodies the internationally accepted principles of data protection and privacy, without replacing or superseding existing national laws or regulatory requirements. It applies in all cases as far as it is not in conflict with the respective national law; additionally, the national law shall apply if it is applicable and makes greater demands. National law applies in the case that it entails a mandatory deviation from, or exceeds the scope of, this statement for data protection. This statement also applies in countries in which there is no corresponding national legislation in place.

California Privacy Rights: Under California law, California residents may request once a year, free of charge, certain information regarding our disclosure of personal information to third parties for direct marketing purposes.

Other Web Sites:

This privacy policy only applies to the Site and your Personal Information submitted to the Site.  The Site may link to third party websites and information or service providers that may collect Personal Information from you in order to provide you with information or fulfill Product orders placed by you.  Advertisements that may appear on pages on the Services may also request Personal Information or provide you with access to other sites that request Personal Information.  We have no control over the privacy policy of any third party or other website.  Their privacy policies may differ, or they may have no privacy policies.  Please examine the privacy policies of such third parties prior to submitting any Personal Information, as they may differ from ours.

Dispute Resolution

Company will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of sensitive information in accordance with the principles contained in this statement. individuals with inquiries or complaints regarding their personal information should first contact Company at privacy@inhabitIQ.com.

This statement will be revised periodically in accordance with industry standards and changes in Company’s operational environment.